Online Shopping
We want to make it easy for you! You can pay using major credit and debit cards, PayPal, Apple Pay. Your security is our priority.
Lucky you! Just enter your code in the "Promo Code" box at checkout and click "Apply." You’ll see your discount reflected in the total right away.
Shipping and Delivery
We aim to get your favorites to you as fast as possible! Usually, it takes [1-3] business days. Shipping costs depend on your location and will be calculated at checkout.
Mistakes happen! Please reach out to us as soon as possible. If your order hasn't shipped yet, we’ll be happy to update the address for you.(908 446 3244 - colombiamagicfashion@gmail.com)
No worries! Our carrier (UPS) will usually try again the next day or leave a note with instructions on where to pick up your package nearby.
We are so sorry about the mix-up! Please contact us with your order number and a photo of the item, and we’ll send the correct one out to you immediately.(908 446 3244 - colombiamagicfashion@gmail.com)
We’re here to help! If your order is taking a bit longer than expected, please send us an email at colombiamagicfashion@gmail.com or chat with us here 908 446 3244. We’ll track it down for you.
Exchanges and/or Returns
Of course! We want you to love what you bought. If you’re not 100% happy, you can return or exchange most items within our policy window.
You have 15 days from the date of delivery to decide. Plenty of time to make sure it’s perfect for you
It’s simple! Just visit our (https://colombiamagicfashion.com/pages/returns) or send us a quick message with your order number, and we’ll guide you through the steps.
Yes, absolutely. Once we receive and inspect your return, we will process a refund to your original payment method. We’ll keep you posted via email!
- Shipping costs are non-refundable.
- A 20% restocking fee will be deducted from the total item price to cover processing and handling.
We’ll keep you posted via email once your refund has been issued!
Yes! If your new choice costs less, we will refund the difference to your original payment method so everything stays fair.
We stand by our quality! All our products come with a warranty, If there's a manufacturing defect, we’ll replace it for you at no cost.